Customer Service Specialist

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates A3malouna Full time

A3malouna.com, a leading outsourcing company, is seeking highly motivated and skilled Customer Service Advisors to join our team. As a Customer Service Advisor, you will be the primary point of contact for our clients' customers, providing top-notch service and support via various communication channels.

Job Description

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for resolving customer complaints, answering queries, and providing product information in a professional and courteous manner.

Key Responsibilities
  • Provide exceptional customer service and support via phone, email, or chat
  • Resolve customer complaints and issues in a timely and efficient manner
  • Answer customer queries and provide product information
  • Work effectively as part of a team to achieve sales targets and improve customer satisfaction

In addition to your excellent communication and problem-solving skills, you will need to possess basic computer knowledge and the ability to learn new systems quickly. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you



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