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Store Operations Manager
2 months ago
We are seeking a highly skilled and experienced Store Operations Manager to join our team at GMG Careers. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities:- Store Management: Oversee and manage the sales floor, including the supervision of salespeople, cashiers, and shelf stockers.
- Financial Management: Manage the store's finances, including preparing an annual budget and monitoring expenses.
- Inventory Management: Maintain accurate records of inventory, including stock levels, sales figures, and employee performance.
- Market Analysis: Conduct market research and analysis to identify trends and opportunities for growth.
- Customer Service: Provide exceptional customer service, addressing customer requests, comments, and complaints in a professional and courteous manner.
- Employee Development: Motivate and train employees to achieve targets and improve performance.
- Store Appearance: Ensure the store's appearance is maintained to a high standard, including shelving, displays, and overall visual merchandising.
- Proven experience in retail management, preferably in a supervisory or management role.
- Strong leadership and communication skills.
- Ability to analyze data and make informed business decisions.
- Excellent customer service skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.