Workforce Optimization Specialist

1 week ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time
Workforce Optimization Role

Madinat Jumeirah Resort is seeking a skilled Workforce Optimization Specialist to enhance employee productivity and operational efficiency. The ideal candidate will have a strong background in workforce management and a proven track record of implementing effective strategies to improve labor planning and staffing optimization.

  • Develop and implement data-driven workforce planning strategies to align with business objectives.
  • Collaborate with department heads to forecast labor needs and optimize staffing schedules.
  • Design and implement training programs to enhance employee skills and competencies.
  • Monitor and analyze productivity metrics to identify areas for improvement.
  • Prepare and present reports to senior management on productivity metrics and initiatives.

Key Responsibilities:

  • Develop and implement workforce planning strategies to improve labor productivity.
  • Collaborate with department heads to optimize staffing schedules and reduce labor costs.
  • Design and implement training programs to enhance employee skills and competencies.
  • Monitor and analyze productivity metrics to identify areas for improvement.
  • Prepare and present reports to senior management on productivity metrics and initiatives.

Requirements:

  • Bachelor's degree in hospitality management or a related field.
  • Minimum of 5 years of experience in a workforce management or operations management role.
  • Proficiency in workforce management software and productivity tools.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.
Desired Candidate Profile
  1. Performance Analysis: Monitoring and analyzing workforce productivity metrics to identify areas for improvement.
  2. Strategic Planning: Developing strategies and initiatives aimed at enhancing employee performance and operational efficiency.
  3. Process Improvement: Evaluating existing workflows and processes, recommending enhancements to streamline operations.
  4. Training and Development: Identifying training needs and coordinating programs to develop employee skills and competencies.
  5. Collaboration: Working closely with department heads to align productivity goals with overall business objectives.
  6. Change Management: Leading initiatives to implement new technologies, processes, or practices that enhance workforce productivity.
  7. Reporting: Preparing reports and presentations for upper management on productivity metrics, initiatives, and outcomes.
  8. Employee Engagement: Fostering a positive work environment and culture that encourages high performance and employee satisfaction.
  9. Resource Allocation: Ensuring the effective allocation of resources (human and material) to meet productivity targets.
  10. Compliance and Standards: Ensuring that all productivity initiatives comply with relevant regulations and company policies.

Key Skills:

  1. Analytical Skills: Ability to analyze data and trends to make informed decisions regarding workforce productivity.
  2. Leadership: Strong ability to lead and motivate teams, promoting a culture of accountability and high performance.
  3. Communication: Excellent verbal and written communication skills for effectively conveying ideas and strategies to stakeholders.
  4. Project Management: Proficiency in managing projects, timelines, and resources to achieve productivity goals.
  5. Problem-Solving: Strong critical thinking skills to identify issues and implement effective solutions.
  6. Change Management: Experience in managing change initiatives and helping employees adapt to new processes.
  7. Technical Proficiency: Familiarity with productivity software and tools for tracking and analyzing performance metrics.


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