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Technical Sales Support Specialist

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates NAFFCO FZCO Full time

We're looking for a seasoned Technical Sales Support Specialist to join our team. As a key member of our sales team, you'll be responsible for providing expert technical support to our customers and internal stakeholders. Your primary focus will be on assisting in the specification, design, and implementation of smoke management solutions.

Responsibilities:
  1. Technical Support: Offer pre-sales technical support to clients, conduct product demonstrations, and provide product specifications. Collaborate with the sales team to understand customer requirements and provide tailored solutions.
  2. System Design & Configuration: Work closely with customers and engineers to configure and customize solutions that meet project-specific requirements. Provide technical guidance on system design, integration, and application of smoke management systems in various environments.
Requirements:
  1. Education: Bachelor's degree in a relevant field such as Mechanical Engineering, Electrical Engineering, or Fire Protection Engineering.
  2. Experience: Minimum of 3 years of experience in a technical support or sales engineering role, preferably in smoke management systems or a related field.
  3. Skills: Strong understanding of smoke and heat venting systems, fire safety regulations, and HVAC systems.