Dining Experience Leader

1 week ago


Dubai, Dubai, United Arab Emirates The Team Builders Full time

The Dining Experience Leader will play a pivotal role in creating memorable experiences for our guests. As a leader, you will oversee daily operations and ensure seamless execution of tasks.

Key Responsibilities:

  • Team Leadership: Foster a positive and collaborative work culture among team members.
  • Operational Management: Oversee food preparation and inventory management to ensure smooth kitchen operations.
  • Customer Experience: Act as the primary point of contact for guests, addressing inquiries and feedback.
  • Financial Oversight: Optimize revenue through efficient operations and strategic upselling.
  • Staff Development: Conduct regular training sessions to enhance skills and knowledge.
  • Compliance: Ensure strict adherence to health, safety, and food hygiene regulations.
  • Performance Monitoring: Track KPIs such as sales, labor costs, and customer feedback.

Qualifications:

  • Proven experience in restaurant management or leadership roles within the fast casual sector.
  • Strong knowledge of Arabic cuisine and culture is highly desirable.
  • Exceptional leadership and interpersonal skills with the ability to motivate and manage a diverse team.
  • Financial acumen, including experience with budgeting and P&L management.
  • Excellent problem-solving and decision-making abilities.
  • Strong organizational and multitasking skills to handle the demands of a fast-paced environment.
  • Proficiency in point-of-sale (POS) systems and Microsoft Office Suite.
  • Fluency in Arabic and English is a plus.


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