Dining Experience Leader
1 week ago
The Dining Experience Leader will play a pivotal role in creating memorable experiences for our guests. As a leader, you will oversee daily operations and ensure seamless execution of tasks.
Key Responsibilities:
- Team Leadership: Foster a positive and collaborative work culture among team members.
- Operational Management: Oversee food preparation and inventory management to ensure smooth kitchen operations.
- Customer Experience: Act as the primary point of contact for guests, addressing inquiries and feedback.
- Financial Oversight: Optimize revenue through efficient operations and strategic upselling.
- Staff Development: Conduct regular training sessions to enhance skills and knowledge.
- Compliance: Ensure strict adherence to health, safety, and food hygiene regulations.
- Performance Monitoring: Track KPIs such as sales, labor costs, and customer feedback.
Qualifications:
- Proven experience in restaurant management or leadership roles within the fast casual sector.
- Strong knowledge of Arabic cuisine and culture is highly desirable.
- Exceptional leadership and interpersonal skills with the ability to motivate and manage a diverse team.
- Financial acumen, including experience with budgeting and P&L management.
- Excellent problem-solving and decision-making abilities.
- Strong organizational and multitasking skills to handle the demands of a fast-paced environment.
- Proficiency in point-of-sale (POS) systems and Microsoft Office Suite.
- Fluency in Arabic and English is a plus.
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