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Head Waiter

2 months ago

Dubai, Dubai, United Arab Emirates Rotana Hotels & Resorts Full time

Job Summary: We are seeking a highly skilled and experienced Head Waiter to join our team at Rotana Hotels & Resorts. As a key member of our hospitality team, you will be responsible for ensuring a smooth and efficient service experience for our guests.

Key Responsibilities:

  • Collaborate with the Kitchen and Stewarding teams to ensure seamless service operations.
  • Conduct regular training sessions with the assigned team to maintain high standards of service.
  • Monitor duty schedules and ensure timely setup of the assigned Food & Beverage outlet.
  • Provide exceptional customer service and maintain a professional relationship with guests.
  • Familiarize yourself with the outlet's menu, promotional activities, and relevant issues.
  • Contribute to meeting and maximizing the monthly revenue budget for the respective outlet.

Requirements:

  • Diploma/degree in the hospitality field with a maximum of two years' experience in a similar role.
  • Fluency in both written and spoken English.
  • Familiarity with Micros is desirable.
  • Previous experience in leadership and supervisory roles is a plus.

About Rotana Hotels & Resorts: We are a leading hospitality company with a commitment to excellence and customer satisfaction. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests.