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Logistics Operations Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Ecolab Full time
Job Summary

We are seeking a highly organized and detail-oriented Logistics Operations Specialist to join our team at Ecolab. As a key member of our logistics team, you will be responsible for ensuring the smooth flow of products and services to our customers.

Key Responsibilities
  • Product Availability Management: Verify the availability of products and notify customers of any stock shortages or delays.
  • Shipment Tracking and Coordination: Monitor and track shipments to ensure timely delivery and resolve any issues that may arise.
  • Delivery Date Alignment: Collaborate with the delivery team to align delivery dates with approved service levels and ensure customer satisfaction.
  • Customer Support: Serve as the primary point of contact for internal and external customers, providing timely and effective support in case of issues or concerns.
  • Logistics KPIs: Develop and track key performance indicators (KPIs) related to logistics operations, including shipment in full, delivery in full, cost, and savings.
  • Customs Documentation: Provide necessary documentation to customs brokers to obtain approval for shipments and ensure compliance with regulations.
Requirements
  • Strong organizational and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in logistics software and systems.
  • Excellent problem-solving and analytical skills.