Retail Operations Manager

4 weeks ago


Dubai, Dubai, United Arab Emirates Atlantis Resort Full time
About the Role

We are seeking a highly skilled and experienced Retail Supervisor to join our team at Atlantis The Royal. As a key member of our retail operations team, you will play a critical role in ensuring the delivery of exceptional customer service and the achievement of sales targets.

Key Responsibilities
  • Assist the Manager, Retail in managing the daily retail operations across the resort
  • Lead the team of Team Leaders and Retail Clerks to ensure a high level of customer service and sales performance
  • Proactively seek areas of improvement within the department and implement changes to drive business growth
  • Manage inventory, coordinate orders, and implement sales strategies to drive revenue growth
  • Develop and maintain strong relationships with team members to ensure a positive and productive work environment
Requirements
  • At least 3 years of experience in retail operations, ideally in a luxury environment
  • Proven track record of delivering exceptional customer service and driving sales growth
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Fluency in communicating stock challenges, processing stock requests, and raising internal requisitions
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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