Senior SAP Qualtrics Experience Manager

1 day ago


Dubai, Dubai, United Arab Emirates ITHR 360 Consulting FZE Full time
Job Title: Senior SAP Qualtrics Experience Manager

Location: Dubai, UAE

Job Type: Full-time

Job Overview

We are seeking an experienced SAP Qualtrics consultant to join our team in Dubai. The ideal candidate will have over 9 years of experience in implementing and managing SAP Qualtrics solutions, with a proven track record in the Kingdom of Saudi Arabia (KSA) region.

About ITHR 360 Consulting FZE

ITHR 360 Consulting FZE is a leading consulting firm that specializes in providing expertise in customer and employee experience management using SAP Qualtrics solutions.

Responsibilities
  1. Implement and Configure SAP Qualtrics Solutions: Lead the implementation, configuration, and management of SAP Qualtrics solutions with a focus on KSA-specific needs.
  2. Business Requirements Analysis: Collaborate with stakeholders to understand business requirements and translate them into effective Qualtrics solutions.
  3. Qualtrics Expertise: Provide expert guidance on best practices for using SAP Qualtrics to enhance customer and employee experiences.
  4. Data Analysis and Reporting: Conduct data analysis, generate insights, and create actionable reports to drive business decisions.
  5. Troubleshooting and Support: Troubleshoot and resolve technical issues related to SAP Qualtrics.
  6. User Training and Support: Train and support users to ensure effective use of the Qualtrics platform.
Requirements
  • SAP Qualtrics Experience: Over 9 years of experience in SAP Qualtrics consulting and implementation.
  • KSA Experience: Mandatory experience with KSA-specific projects and requirements.
  • Technical Skills: Strong knowledge of SAP Qualtrics platform features and capabilities.
  • Problem-Solving Skills: Proven ability to analyze data, generate insights, and implement solutions based on business needs.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
Benefits
  • Competitive Salary: A competitive salary package.
  • Professional Development Opportunities: Opportunities for professional growth and development.
  • Flexible Working Hours: Flexible working hours to accommodate your needs.


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