Consumer Engagement Strategist MEA

6 days ago


Dubai, Dubai, United Arab Emirates JTI Full time

We're JTI, a leading international tobacco company with a presence in 130 countries.

Our business is built on the principles of freedom, choice, and empowerment. We believe in providing our employees with opportunities to learn, grow, and develop.

We're seeking a highly skilled CRM & Retention Manager to join our team in the Middle East. As the successful candidate, you'll design and execute data-driven strategies to enhance consumer retention, loyalty, and lifetime value.

Your key responsibilities will include developing and implementing CRM strategies to onboard, engage, and retain active consumers through personalized digital experiences. You'll also design and optimize automated consumer journeys based on behavior, lifecycle stage, and engagement patterns.

A strong understanding of consumer data collection, management, and governance is essential for this role. If you have experience in data privacy regulations and compliance, we'd love to hear from you.



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