Credit and Collections Expert

3 days ago


Dubai, Dubai, United Arab Emirates Cigna Health and Life Insurance Company Full time

Credit Risk and Debt Collection Specialist

In this crucial role, you will play a vital part in ensuring the company's financial stability by managing credit risk and collecting outstanding debts. You will work closely with clients to resolve any issues and maintain strong relationships.

Main Responsibilities:

  1. Review and analyze Statements of Account to identify potential credit risks.
  2. Develop and execute strategies to collect outstanding debts in a timely manner.
  3. Communicate with clients to resolve any queries or disputes and ensure timely payment.
  4. Work with the wider finance team to ensure accurate bank reconciliation and allocation of payments.
  5. Provide regular updates on credit risk and collections performance.
  6. Maintain knowledge of in-house software and internal processes to enhance daily tasks.
  7. Complete all mandatory internal educational courses on time and stay up-to-date with AML & Compliance processes.
  8. Collaborate with other departments to drive business growth and ensure compliance.
  9. Build and maintain strong relationships with clients and internal stakeholders.
  10. Continuously monitor and report on collections performance to ensure optimal results.

Essential Skills:

  1. Bachelor's degree in accounting, finance, or a related field.
  2. 5+ years of experience in insurance industry in UAE.
  3. Proven track record in credit control and collections.
  4. Excellent communication and interpersonal skills.
  5. Strong analytical and problem-solving skills.
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