Product Manager

3 weeks ago

Dubai, Dubai, United Arab Emirates Talent Pal Full time
About the Role

The Finance Product Owner is a key member of the Financial Applications & Master Management (FA&MM) team, responsible for managing and delivering financial systems enhancements and support on a global scale. This role is critical in ensuring the provision of best-in-class financial systems applications and management information for internal use by Finance and across the business.

Key Responsibilities
  • Program Backlog Management: Ensure effective management and delivery of the FA&MM program backlog, leading the product management lifecycle for assigned products (financial applications/modules). This includes understanding business process changes, requirements, feature refinement, solution design, user experience definition, personas, process journey mapping, testing, training, and coordinating the delivery of features to production in coordination with IT.
  • Stakeholder Representation: Represent the Finance end-user/stakeholders for the assigned products, ensuring alignment with Technical Product Owners (TPO) for product roadmap management and Scrum Masters (SM) from IT to ensure successful delivery of the current Program Increment (PI) plan and support the Finance Product Manager (FPM) for PI planning for the respective assigned products.
  • Product Specialist: Act as a product specialist on strategic and operational projects across respective working groups for products under responsibility, as and where impacted or need integration with other finance or non-finance applications to deliver wider scoped initiatives. Collaborate with other product owners internally (IT Finance or outside Finance) and externally (Vendors Banks) to design integrated solutions for optimized data flow across multiple systems while ensuring the necessary financial controls are in place, keeping a wider lens to solutions.
  • Compliance and Support: Ensure compliance with Service Line Agreements (SLAs) agreed related to application support requests (ASRs) by engaging with IT and respective external vendors & banks as required. Provide product specialist advice and functional consultancy to the support team on issues, identify product improvements based on a data & insights driven approach by identifying root causes for recurring issues and fixing them via product enhancements.
  • Process Alignment: Ensure alignment of FA&MM processes to all applicable policies for User Access Management & Functional Master Management, including but not limited to periodic reviews to ensure a self-checking mechanism on key user access & functional masters within the products under responsibility. Functional masters could include e.g. contracts, supplier, customer, bank masters, etc.
  • Documentation and Training: Write Standard Operating Procedures (SOPs), user guides, and setup/configuration documents for systems (core configuration) & functional masters for financial applications, which guides the rest of the team to maintain the respective financial application in good health and ensure accurate financial information processing. Support the training plan driven by FPMs to address identified training needs from across the stakeholder groups to enable better utilization of technology & adoption.
  • Performance Management: Manage and help improve performance of the unit and provide upskilling opportunities to support talent development. Provide continuous feedback and facilitate professional development.
Requirements
  • Finance & Insurance/Finance Management: 5 Years of experience in Finance & Insurance/Finance Management.
  • Qualifications: Degree or Honours (123 or equivalent) in Technology, Finance, or Accounting related would be preferred.
Desirable Skills
  • Functional Product Knowledge: Functional product knowledge of Financial Applications highly desired, which include but not limited to: ERP Finance (Oracle Financials eBS preferred), Airline Revenue Accounting, Direct Operating Costs, Payment Gateway, Treasury Planning, Forecasting, Consolidation & Budgeting.
  • Reporting / Analytics: Ability to understand the wider impact of financial applications, understand how it fits in the overall technology landscape, and how it enables the finance function.
  • Basic Accounting & Taxation Knowledge: Basic Accounting & Taxation knowledge and Advanced Operational Finance Knowledge.
  • Finance Processes: Ability to understand finance processes from a financial applications perspective.
  • Master Management Functions: Experience in handling master management functions preferably in an airline or aviation group.
  • Advanced Product Management Skills: Advanced product management skills.

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