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Event Coordination Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Accor Full time
Role Overview

The Event Coordination Specialist will play a crucial role in the management of our hotel’s function space. This position involves a variety of responsibilities aimed at ensuring seamless operations and exceptional guest experiences.

Key Responsibilities
  • Booking Management: Oversee and maintain the hotel’s function space reservation system, collaborating closely with Sales Managers, Revenue Management, and Reservations teams.
  • Event Coordination: Organize private events across various venues, including the rooftop and penthouses, ensuring all details are meticulously planned and executed.
  • Client Liaison: Facilitate the entire booking process, from initial inquiries to the day of the event, ensuring a comprehensive and smooth experience for meeting planners.
  • Reporting: Generate and present a monthly production report to the Director of Sales and Marketing, highlighting key metrics and performance indicators.
  • Billing Management: Accurately post all room charges and equipment rentals to the appropriate folios.
  • Additional Duties: Undertake related tasks and special projects as assigned to support the overall objectives of the department.

This role is essential in enhancing our operational efficiency and delivering outstanding service to our clients.