Trade Sales Operations Coordinator

4 days ago


Dubai, Dubai, United Arab Emirates Nestlé Nespresso SA Full time
Job Description:

Nestlé Nespresso SA is seeking a skilled Trade Sales Operations Specialist to support the B2C Trade Channels by providing operational assistance and ensuring seamless internal communication. This role involves managing relationships with third parties and delivering back-office support to enhance business results.

The successful candidate will have experience in a fast-paced retail environment, with proven skills in project management and process coordination. Proficiency in MS Office applications, particularly Excel and PowerPoint, is essential. Additionally, the ability to interpret and analyze sales data to develop compelling selling stories is crucial for success in this role.

Main Responsibilities:

  • Deliver Back-Office Support: Assist with processes, systems, and tools to maintain high operational standards.
  • Order and Delivery Management: Collaborate with the CRC and Supply Chain teams to ensure smooth order processing and on-time delivery from Nestlé Nespresso to Key Accounts (KA).
  • Merchandising Coordination: Facilitate the delivery of merchandising initiatives in offline trade channels, including the distribution of coffee capsules and POP materials in partnership with Key Account Managers (KAMs) and Sales Promoters.
  • B2C Operational Activities: Monitor and resolve trade issues on a daily basis.
  • Visual Merchandising Support: Work closely with the Marketing team to ensure visual merchandising guidelines are consistently implemented at Points of Sale (POS), upholding the brand's premium positioning.
  • Trade Store Experience Management: Support the Trade Manager in managing demo agencies to ensure a high-quality, assisted experience in trade stores.
  • Budget Tracking: Collaborate with the B2C Trade team to monitor budget allocations.
  • Reporting and Analysis: Assist the Head Office team with reporting, analyzing sell-in/sell-out data, and supporting project rollouts when required.

Requirements:

  • Bachelor's degree is preferred.
  • 1 to 3 years of experience in a fast-paced retail environment.
  • Proven skills in project management and process coordination.
  • Proficiency in MS Office applications, particularly Excel and PowerPoint.
  • Analytical mindset with the ability to interpret and analyze sales data to develop compelling selling stories.
  • Demonstrated understanding of premium brand positioning.
  • Detail-oriented, organized, and disciplined with strong planning skills.


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