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Medical Office Coordinator

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates MEONE MEDICAL CENTER Full time
Job Summary

We are seeking a highly skilled and organized Medical Receptionist to join our team at MEONE MEDICAL CENTER. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

Key Responsibilities
  • Greets and Welcomes Visitors: Extend a warm and friendly welcome to all visitors, ensuring they feel comfortable and valued.
  • Answers Phone Calls: Handle incoming calls and direct them to the appropriate person or department. Take messages accurately and relay them promptly.
  • Manages Appointments: Schedule and maintain appointments for clients, employees, and executives using electronic calendars or appointment books. Notify staff of any changes or cancellations.
  • Maintains a Clean and Organized Reception Area: Ensure the reception area is tidy, presentable, and stocked with necessary supplies such as brochures, magazines, and business cards.
  • Handles Mail and Deliveries: Sort, distribute, and track incoming and outgoing mail. Receive and sign for packages and notify recipients promptly.
  • Assists with Administrative Tasks: Provide general administrative support such as photocopying, filing, typing, and data entry. Help prepare documents, reports, and presentations as needed.
  • Handles Inquiries and Provides Information: Proactively assist visitors and callers by answering questions and providing accurate information about the company, its services, and its location.
  • Maintains Security Procedures: Monitor and ensure the security of the premises by following safety protocols, issuing visitor badges, and controlling access to restricted areas.
  • Collaborates with Other Departments: Coordinate with different departments to address visitors' needs, relay messages, and ensure smooth communication within the organization.
  • Displays Professionalism and Confidentiality: Treat all information, conversations, and interactions with utmost discretion and confidentiality.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication skills.
  • Strong Interpersonal Skills: Ability to build rapport and establish positive relationships with clients and colleagues.
  • Professional Appearance and Demeanor: Professional appearance and demeanor.
  • Basic Computer Skills: Proficiency in using office equipment and basic computer skills.
  • Organizational and Multitasking Abilities: Strong organizational and multitasking abilities.
  • Customer Service-Oriented Mindset: Patient, friendly demeanor and customer service-oriented mindset.
  • Proactive and Resourceful Problem-Solving Skills: Proactive and resourceful problem-solving skills.
  • Attention to Detail and Accuracy: Attention to detail and accuracy in data entry and documentation.