Customer Experience Manager

Job Overview:Moodys Investors Service seeks a talented Customer Experience Manager to join our team. As a Customer Experience Manager, you will play a critical role in enhancing customer engagement and driving retention through effective communication and collaboration with internal stakeholders.Your key responsibilities will include coordinating delivery of...

About the RoleAs a Customer Experience Manager at seca – precision for health, you will be responsible for delivering exceptional customer experiences through effective marketing strategies.You will develop and execute omni-channel marketing strategies that focus on lead generation and customer engagement. Your expertise in creating compelling content and...

As a key member of the Al Fahim Group, we are seeking an experienced Customer Experience Manager to oversee the Call Centre operations. The ideal candidate will be responsible for ensuring that customer satisfaction is at the forefront of everything we do.About the Role:Create and maintain a comprehensive knowledge base to ensure consistent and efficient...

Role DescriptionThe Assistant Shop Manager is responsible for leading a team of staff members and driving sales growth through effective store operations and customer engagement. This individual will report directly to the Retail Manager and play a key role in maintaining the high standards of the Etoile Group brand.Key Responsibilities:Manage daily store...

Oversee customer experience for Keeta Drone in the Middle East region, including user relationship management and user needs analysis. Develop and implement CRM strategies to enhance user satisfaction and loyalty. Communicate effectively with users to resolve issues and complaints, and provide timely feedback on user opinions and suggestions. Monitor...

Job DescriptionWe are seeking a highly skilled and experienced Guest Relations Manager to join our team at Raffles. This is a fantastic opportunity for a motivated individual who is passionate about delivering exceptional customer service and ensuring that every guest has an unforgettable experience.The successful candidate will be responsible for overseeing...

About Us:Gulf Flowers is a renowned global flower market leader with a 25-year track record of delivering fresh flowers from Europe, Ecuador, Colombia, Kenya, Japan, China, and the USA to the Middle East. Our state-of-the-art wholesale warehouse and Customer Centre in JAFZA, Dubai, boasts an impressive 5000 square metre space.We're committed to refining our...

Position: Customer Experience ManagerCandidate profiles: UAE National and ExpatriatesQualifications:Bachelor's degree in Social Sciences, Education, Psychology, or related fieldsMinimum Requirements:A minimum of 4 to 5 years of working in a customer engagement-related role – with some experience in the field of Early Childhood or social developmentFluency...

About Our TeamOur team is passionate about delivering exceptional guest experiences at Hyatt. We are seeking a skilled Digital Marketing Executive to support our efforts.The ideal candidate should have a relevant degree or diploma in Hospitality or Tourism management, alongside a minimum of 2 years of work experience in hotel operations. Good customer...

- Position: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor's degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...

About the RoleWe are seeking an experienced Technical Service Manager to join our dynamic and dedicated team at Al-Futtaim Automotive. As a Technical Service Manager, you will be responsible for overseeing and managing service operations within our organization.The successful candidate will lead and manage the service team to achieve performance targets and...

- Position: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor's degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...

Kennedy Property Group is the UAE's largest short-term rental company with offices in Dubai and Abu Dhabi.We are seeking an enthusiastic Customer Experience Manager to oversee customer experiences in our holiday homes.The selected candidate will be the ambassador of the company in front of the guests; the first to greet guests as they arrive and provide them...

We are seeking a Customer Experience professional to join our team as a Reservations Supervisor. In this role, you will play a crucial part in ensuring seamless guest experiences through effective communication and service delivery.Your key responsibilities will include:Managing no-show records and pending reservations to maintain optimal occupancy...

Our CultureWe're committed to creating a culture of inclusivity, diversity, and innovation. Our team operates with a customer-obsessed mindset, always striving to exceed customer expectations.We're currently seeking an experienced Operations Executive to join our team in the UAE. In this role, you will be responsible for managing end-to-end operations for a...

Sales Role OverviewThe Sales Advisor role at Celine in Avenues Mall involves contributing to the development of the brand in the local market, working closely with the retail team, and learning from experienced professionals. This opportunity allows you to develop your skills in sales, customer service, and teamwork.Main Tasks- Participate in sales growth...

Job DescriptionYou have extensive experience in client services with a proactive approach to improving processes, enhancing accuracy, and optimizing client satisfaction. You identify opportunities to refine service operations, escalate improvements, and propose solutions with a clear business impact. Highly organized and collaborative, you work effectively...

About Our MissionWe're building an ecosystem that bridges digital and physical connectivity around the world. Our goal is to bring relevant goods, services, and experiences from local operators to consumers in their neighborhoods.About the Job DescriptionThis individual will be responsible for developing brand strategies, marketing plans, and product...

Job Summary:The Senior Customer Experience Manager is responsible for developing and implementing strategies to enhance the overall experience of Association owners and residents. This position focuses on ensuring high levels of customer satisfaction by managing and improving touchpoints across all customer interactions, especially within the experience...

1. Customer Experience Strategy: Develop andexecute the customer experience improvement strategy aligned withthe organization's goals, ensuring a consistent andseamless experience across all touchpoints.2. Data Analysis: Utilize customer feedback,survey responses, and other relevant data to identify trends,patterns, and areas for improvement. Use...