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Dynamic Outbound Sales Team Director

1 week ago

Dubai, Dubai, United Arab Emirates Apar Technology Full time

Apar Technology seeks a skilled Dynamic Outbound Sales Team Director to lead our sales team and drive business growth.

About the Role:

  • Lead & Manage: Oversee a team of 20 telesales executives, ensuring productivity and performance meet company targets.
  • Sales & Target Achievement: Drive the team to meet and exceed outbound sales quotas through effective coaching and motivation.
  • Script Review: Review and refine sales scripts to ensure high-quality customer interactions.
  • Training & Development: Conduct regular training sessions to enhance sales techniques and product knowledge.
  • Reporting & Analysis: Monitor key performance metrics, prepare reports, and provide actionable insights to senior management.
  • Process Improvement: Identify and implement strategies to improve conversion rates and streamline workflows.
  • Escalation Management: Handle customer escalations and ensure prompt resolution while maintaining service excellence.

Requirements:

  • Experience: Minimum 3-5 years in outbound telesales with at least 1-2 years in a lead role.
  • Leadership Skills: Strong ability to manage, mentor, and motivate a high-volume sales team.
  • Sales Driven Mindset: Proven experience in achieving and exceeding outbound sales targets.
  • Tech Proficiency: Experience with CRM tools and dialer systems is preferred.
  • Adaptability: Ability to thrive in a fast-paced, high-pressure sales environment.

About Apar Technology:

We prioritize employee well-being, offering a supportive work environment and opportunities for growth and development.