Front of House Team Associate

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Azadea Group Full time

We are seeking an experienced Front of House Team Associate to join our team in the United Arab Emirates-UAE, Abu Dhabi, Al Ain Mall location. As a Front of House Team Associate, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our guests.

Main Responsibilities:
  1. Customer Interaction: Interact with customers to present menus, assist with selections, take orders, and serve food in a timely manner.
  2. Team Support: Support kitchen staff and baristas to ensure excellent customer satisfaction and collaborate with other departments to maintain smooth operations.
  3. Dining Environment: Prepare the dining environment by arranging table set-ups before and after each customer according to brand standards.
  4. Service Excellence: Ensure high-quality service at all times, addressing any discrepancies or customer concerns with the Manager on duty.
  5. Financial Handling: Collect bill payments from customers and transfer them to the cashier.
Requirements:
  • Education: High School Degree.
  • Experience: 1-2 years of experience in customer service in a similar role.
  • Languages: Fluency in English; Arabic is a plus.
  • Skill Levels: Communication Skills: level 2, Change and Adaptability: level 1, Customer Focus: level 1, Driving and Achieving Results: level 1, Initiative: level 2, and Teamwork: level 2.


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