Microsoft Dynamics Consultant

4 days ago


Dubai, Dubai, United Arab Emirates Illumina Technology Solutions Full time

About Us

Illumina Technology Solutions is a dynamic company committed to delivering cutting-edge technology solutions that drive business success. We pride ourselves on being a trusted partner for our clients, providing expert guidance and support every step of the way.

The Opportunity

We are seeking an experienced D365 Retail Functional Consultant to join our team in the UAE. As a key member of our team, you will be responsible for implementing Dynamics 365 Commerce solutions that optimize retail operations and enhance customer experiences for our clients.

Key Responsibilities:

  • Lead the implementation of Dynamics 365 Commerce (Retail) solutions, ensuring seamless integration with business operations
  • Collaborate with clients to gather, document, and analyze business requirements, aligning them with system functionalities
  • Configure and customize D365 Retail modules, including POS (MPOS/CPOS), eCommerce, Pricing, Promotions, and Loyalty Programs
  • Prepare and maintain functional requirement documents, solution design documents, and other project documentation
  • Work closely with technical teams to define system integrations, data migration strategies, and custom enhancements
  • Facilitate integrations with ERP, payment gateways, inventory systems, and third-party applications
  • Conduct user training sessions and workshops to ensure effective system adoption and utilization
  • Provide post-implementation support, troubleshooting issues, and ensuring optimal system performance

Required Qualifications:

  • Minimum of 8 years of experience in Dynamics AX/D365 implementations, with at least 5 years in D365 Commerce (Retail)
  • Strong expertise in POS (MPOS/CPOS), eCommerce, Inventory Management, Pricing, and Promotions
  • Experience in Retail business processes, including store operations, customer engagement, supply chain, and merchandising
  • Proven ability to design and implement end-to-end functional solutions using Dynamics 365 Commerce
  • Knowledge of integration strategies with third-party applications, ERP, and payment gateways
  • Experience with data migration, system configuration, and business process optimization
  • Excellent stakeholder management and communication skills, with the ability to work in a fast-paced, client-facing environment
  • Microsoft Dynamics 365 Commerce certifications and a Master's degree are preferred


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