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Event Coordination Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Accor Full time
Role Overview

The Event Coordination Specialist plays a crucial role in ensuring seamless operations within the hospitality sector. This position involves a variety of responsibilities aimed at enhancing the guest experience and optimizing event management.

Key Responsibilities
  • Manage Booking Systems: Oversee and maintain the hotel’s function space reservation system, collaborating closely with Sales Managers, Revenue Management, and Reservations teams.
  • Event Coordination: Organize and facilitate private events across various venues, including rooftop spaces and penthouses, ensuring all details are meticulously handled.
  • Booking Process Management: Guide the booking journey from initial inquiry to the day of the event, providing a comprehensive service to meeting planners.
  • Reporting: Generate and present monthly production reports to the Director of Sales and Marketing, highlighting key metrics and insights.
  • Financial Management: Accurately post all room charges and equipment fees to guest folios, ensuring transparency and accuracy in billing.
  • Additional Duties: Undertake related tasks and special projects as assigned, contributing to the overall success of the sales and events team.

This role is essential for maintaining high standards of service and operational efficiency within the Accor brand.