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Network and Systems Technician

2 weeks ago

Dubai, Dubai, United Arab Emirates Dmcdubai Full time

Dmcdubai is seeking a highly skilled IT Support Engineer to join their team in Dubai.

About Our Client:

Dmcdubai is a leading developer, investor, and operator in the field of power generation and desalinated water plants.

Key Responsibilities:

  1. Provide technical support to end-users, including incident management, service requests, and hardware refreshes.
  2. Troubleshoot and resolve hardware issues promptly, using your knowledge of Active Directory, Azure AD, and Exchange.
  3. Update and replace outdated computer hardware as necessary, while ensuring all data is properly removed.
  4. Assist with the onboarding of new users, setting up their hardware, software, and required access permissions.
  5. Develop and implement processes and systems for the tracking and analysis of software, hardware, and equipment.
Requirements
  1. Strong proficiency in Office 365 and Microsoft Operating Systems.
  2. Skilled in utilizing IT tools, with a solid understanding of Active Directory, Azure AD, and Exchange.
  3. Experienced in providing support for PCs, mobile devices, and other end-user technologies.
  4. Excellent written and verbal communication skills, along with a professional and courteous telephone manner.