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Home Finance Sales Manager

2 months ago


Dubai, Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time
Job Description

**Role:** Home Finance Sales Manager

**Location:** Dubai - Emaar Business Park

**Job Purpose:**

  • Responsible for accomplishing the acquisition targets for Home Finance through the assigned sales team.
  • Oversees the overall performance of the sales team to achieve sales, service, and administrative goals.
  • Drives business development through the identification and enrichment of new sales opportunities, broker relationships, and sales channels to help Home Finance advisors source new business.
  • Ensures the setting and monitoring of sales targets, provides guidance, and identifies training needs.

**Key Accountabilities:**

These are the main responsibilities of this role:

  • Sales Target Achievement: Monitors the performance of the distribution sales team to ensure budgeted sales targets are met. Establishes and develops sales opportunities to meet the client's needs, introducing and working in conjunction with segment specialists.
  • Distribution Team Recruitment, Training & Team Development: Builds, develops, and motivates a high-performing team committed to achieving success through each other. Ensures that the team is developed to achieve their maximum potential while also coaching them to build their awareness of the strengths/development needs of their people.
  • Business Development: Identifies new business opportunities, brokers, real estate channels to generate leads for the team members.
  • Adherence to Processes: Ensures adherence to all bank's prescribed processes, standard operating procedures, and central bank local requirements.

**Results Required:**

  • To ensure Month on Month Home Finance disbursement targets are achieved for the entire team.
  • Engages with the team for day-to-day activities and ensures regular coaching to improve team productivity. Understands the needs of not only the customers but also the team members.
  • Built a team of Home Finance advisors and ensures each team member is given the tools to be successful.
  • New avenues are opened to source Home Finance leads by engaging actively with channels such as Real Estate Agencies, brokers, developers, but also cross-sells by raising awareness within the other retail teams.
  • To ensure that all processes are followed as per ADIB guidelines.

**Specialist Skills / Technical Knowledge Required for this Role:**

  • A detailed knowledge of the Home Finance product as well as a broad understanding of other retail products available in the Bank.
  • Awareness of the regulatory policies and procedures (AML / KYC Guidelines).
  • Understanding of ADIB service standards.

**Skills Required Undertaking the Role:**

  • Working knowledge of banking guidelines and processes.
  • Relationship management skills.
  • Effective communication skills.
  • People management skills.

**Additional Details of Exceptional Aspects of the Demands of the Role:**

  • Ability to work under pressure and stringent deadlines.
  • Team player.