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Technical Sales Engineer

2 months ago


Dubai, Dubai, United Arab Emirates ABB Schweiz AG Full time
About the Role

We are seeking a highly skilled Technical Sales Engineer to join our Artificial Lift Solutions team at ABB Schweiz AG. As a Technical Sales Engineer, you will play a critical role in supporting the front-end sales activities with solid technical domain expertise in ALS applications, Drives, and Motors.

Key Responsibilities
  1. Deliver Sales Targets: Deliver assigned orders plan for AE Motion in ALS segment for all divisions and across all allocated markets and deliver or exceed sales targets to increase Motion market share in ALS segment.
  2. Develop Sales Strategies: Work closely with the sales and business development teams to develop and implement ABB G2M models, sales strategies, and 7 habits for successful sales execution that incorporate technical insights and customer feedback.
  3. Understand Market Demands: Work closely with the sales team to understand market demands, customer requests, competition status, SWOT situation, market prices, etc., and bring feedback with analysis and proposal.
  4. Technical Expertise: Develop a deep understanding of ABB ALS product portfolio and services, including their features, functionality, and technical specifications, and create technical proposals, compliance documents vs end users' technical specifications, quotes, and sales presentations.
  5. Cost Estimation: Develop cost estimates for new bids and contract revisions. Utilize engineering data, drawings, customer specifications, and related information to prepare cost estimates, RFQ purchase of components, evaluate and negotiate third-party supplier quotations, and summarize total cost estimates.
  6. Customer Relationships: Build and maintain strong relationships with customers, acting as a technical resource throughout the sales cycle and beyond. Assist the sales team during customer meetings by providing technical explanations and addressing technical questions or concerns.
  7. Collaboration: Collaborate with customers to understand their needs, pain points, business goals and provide technical guidance on how ABB ALS products or services can meet those needs.
  8. Issue Resolution: Work with customers and internal teams to resolve technical issues that may arise during the sales process. This may involve coordinating with the product development and drive integrators teams. Assist in tailoring products or services to meet specific customer requirements, which may involve coordinating with the product development and drive integrators teams for custom solutions.
  9. Feedback and Improvement: Gather feedback from customers and the sales team regarding product performance, features, and desired improvements, and share this feedback with the product development or drive integrators team for continuous improvement.
  10. Team Collaboration: Collaborate with other departments such as marketing, product development, project management, and customer service/technical support to ensure a consistent approach to sales for superior customer experience.
Requirements
  • Engineering Degree: Engineering degree in Electrical, Electronic, Automation Engineering, or similar.
  • Technical Experience: Minimum 7-8 years of experience in a technical sales or sales roles in the engineering industry; familiarity with sales processes and the ability to support the sales team in achieving sales targets.
  • Technical Knowledge: Comprehensive technical understanding of variable frequency drives (VSD) and drive integration including end-user specifications and related international standards.
  • ALS Expertise: Solid technical understanding and experience in Artificial Lift Applications (ESP, PCP, ESPCP, SRPs & HPS) for both induction and permanent magnet motors.
  • Language Skills: Fluency in both spoken & written English. Arabic language is an advantage.
  • Teamwork: Experience working in cross-functional teams and coordinating with multiple stakeholders.
  • Technical Tools: Proficiency in relevant technical tools, such as SFDC, presentation software, and data analysis tools.