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Sales Performance Supervisor

3 months ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Full time
Role Overview

The Store Manager is responsible for overseeing the overall operations of the retail outlet, ensuring that sales objectives are met while maintaining high standards of customer service.

Key Responsibilities
  • Sales Management: Monitors and evaluates sales performance, providing actionable insights to achieve budgetary goals at the store level.
  • Team Collaboration: Conducts regular meetings with sales personnel to discuss category performance and develop strategies for improvement.
  • Program Implementation: Ensures the execution of promotional programs aimed at boosting sales of exclusive products, while providing feedback on their effectiveness.
  • Budget Control: Manages store operational expenses, including utilities and staffing costs, while identifying opportunities to optimize expenditures.
  • Shrinkage Management: Achieves shrinkage targets through diligent monitoring of retail operations and compliance with standards.
Commercial Excellence
  • Inventory Oversight: Reviews stock availability and ensures timely replenishment to meet customer demand.
  • Service Standards: Upholds the brand's service standards, ensuring that customer interactions exceed expectations.
  • Customer Engagement: Addresses product inquiries and complaints professionally, aligning with service protocols.
  • Loyalty Programs: Drives initiatives to enhance customer loyalty and increase transaction participation.
  • Promotional Execution: Ensures proper implementation of promotional activities and store displays, validating their effectiveness.