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Dining Room Associate
2 months ago
We are seeking a skilled and attentive Server to join our team at EATHOS. As a Server, you will play a vital role in delivering exceptional dining experiences to our valued guests.
Key Responsibilities- Guest Service: Greet guests warmly and escort them to their tables, ensuring a welcoming atmosphere.
- Order Taking: Present the menu to guests, providing detailed explanations of dishes and recommendations based on their preferences.
- Food and Beverage Service: Take food and beverage orders accurately, noting any dietary restrictions or special requests.
- Table Management: Serve food and beverages promptly and professionally, adhering to the restaurant's service standards.
- Communication: Be attentive to guests' needs, regularly checking tables to ensure their comfort and satisfaction.
- Cleanliness and Organization: Maintain the cleanliness and organization of tables and dining areas throughout the service.
- Payment and Settlement: Present the check to guests and handle bill payments efficiently and accurately.
- Menu Knowledge: Respond to guest queries regarding the menu, ingredients, and preparation methods.
- Team Collaboration: Communicate effectively with the kitchen and bar staff to ensure efficient order preparation and timely service.
- Sales and Upselling: Utilize suggestive selling techniques to enhance the overall dining experience for guests.
- Menu Familiarity: Gain a thorough understanding of our restaurant's menu, including food and beverage offerings.
- Service Efficiency: Strive to provide efficient and timely service, ensuring that guests' orders are delivered promptly.
- Service Sequence: Implement the restaurant's sequence of service to ensure a smooth and consistent dining experience.
- Menu Promotion: Proactively promote menu items, promotions, and special offerings to enhance the guest experience.
- Upselling: Upsell additional items such as appetizers, desserts, or premium beverages.
- Customer Service Skills: Excellent interpersonal skills with a friendly and approachable demeanor.
- Communication Skills: Strong verbal communication skills to interact with guests and team members effectively.
- Menu Knowledge: In-depth understanding of the restaurant's menu and offerings.
- Multitasking: Ability to handle multiple tasks and prioritize responsibilities during busy service periods.
- Problem Solving: Quick thinking and ability to address guest concerns or issues with professionalism.
- Appearance: Presentable and professional appearance in adherence to the restaurant's dress code.
- Flexibility: Willingness to work evenings, weekends, and holidays based on restaurant needs.
- Food Safety Knowledge: Awareness of food safety and hygiene practices during service.
- Previous Experience: Prior experience as a server or in a customer service role is desirable.
