Beverage Operations Manager

7 days ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time

Beverage Operations Manager

The Beverage Operations Manager is responsible for overseeing the beverage program, ensuring the highest quality of products, exceptional service, and compliance with health and safety regulations.

Key Responsibilities:

  • Inventory Management: Monitor and manage beverage inventory to ensure optimal stock levels while minimizing waste.
  • Supplier Relations: Establish and maintain relationships with vendors and suppliers to source high-quality products.
  • Menu Development: Collaborate with the culinary team to develop innovative beverage menus that align with the overall dining experience.
  • Staff Training: Train and supervise staff on beverage service, including wine and cocktail preparation, and ensure adherence to service standards.
  • Cost Control: Analyze beverage costs and sales, implementing strategies to improve profitability while maintaining quality.
  • Compliance: Ensure all beverage operations comply with local, state, and federal laws and regulations regarding alcohol service.
  • Customer Engagement: Interact with guests to gather feedback and provide recommendations enhancing the overall guest experience.
  • Promotions: Develop and execute promotional events to drive beverage sales and increase customer engagement.

This role requires strong leadership and a commitment to delivering exceptional guest experiences in alignment with AccorHotel's brand standards.

Qualifications:

  • Prior experience in a similar role, internationally or a minimum of 2 years in a luxury hotel or high-end restaurant, demonstrating a strong understanding of luxury hospitality standards.
  • 2-3 years of experience in overall Beverage operations, particularly in a leadership role, indicating a comprehensive understanding of Beverage operations effectively in a guest-facing role, ideally within an upscale or lifestyle brand hotel or high-end restaurant, demonstrating customer service skills in a hospitality setting.
  • Capability to obtain and/or maintain any necessary government-required licenses, certificates, or permits essential for the role.
  • Indepth knowledge of wines, spirits, cocktails, and beverage trends; familiarity with industry best practices.
  • Proficiency in beverage preparation techniques, familiarity with health department regulations, and a solid understanding of liquor laws and regulations governing bar operations.
  • Excellent verbal and written communication skills in English to effectively communicate with guests, colleagues, and management.
  • Capability to cultivate positive and collaborative working relationships with colleagues across all departments to promote teamwork and efficiency.
  • Comfortable working independently while also demonstrating the ability to collaborate with others to foster a supportive and cooperative team environment.

These qualifications and attributes are crucial for excelling in the role of Beverage Manager, ensuring effective leadership, operational excellence, and outstanding guest experiences.

Remote Work:

No

Employment Type:

Full-time



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