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Business Development Manager

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Cognite Full time
About Us
Cognite is a global leader in leveraging data to unravel complex business challenges through our cutting-edge CDF platform. Our award-winning solution empowers clients to make better decisions every day, driving business value and sustainability. We partner with clients across industries to unlock the full potential of their data.

Job Description
We are seeking a highly motivated Business Development Manager to join our team as a Customer Business Executive (CBE). As a CBE, you will act as the primary customer advocate throughout the post-sale lifecycle, driving customer retention, expansion, and satisfaction. Your key responsibilities will include developing trusted advisor relationships with key stakeholders, owning relationships with executive sponsors, budget owners, and decision-makers, and understanding the customer's values, goals, and vision.

Key Responsibilities:
  • Develop trusted advisor relationships with key stakeholders
  • Owning relationships with executive sponsors, budget owners, and decision-makers
  • Understand the customer's values, goals, and vision and collaborate with the Cognite Global Value team in developing value roadmaps and customer success plans
  • Drive adoption and usage through training, evangelism, and aligning the solution with customer business goals

Requirements
  • At least a bachelor's degree in a relevant subject or work experience for the role
  • 5-10 years of experience leading customer engagements as an account manager, customer success manager, or related role
  • A rich understanding of customer success methodologies and practices, including segmentation, customer journey, and customer health scoring