Hotel Front Desk Coordinator

5 days ago


Dubai, Dubai, United Arab Emirates Chelsea Plaza Hotel Full time
Job Responsibilities

We are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at Chelsea Plaza Hotel. In this role, you will be responsible for ensuring seamless check-in and check-out experiences for our guests.

  • You will manage online and phone reservations, verifying guest information and processing payments efficiently.
  • Maintain accurate records of bookings and payments, providing excellent customer service at all times.
  • Liaise with housekeeping staff to ensure rooms are clean and tidy, meeting our high standards.
  • Upsell additional facilities and services when appropriate, enhancing the overall guest experience.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of hospitality industry practices.


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