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We are seeking a highly motivated and organized individual to join our team as an Andaz Host. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.
Key ResponsibilitiesSome of the key responsibilities of this role include:
- Managing guest requests and resolving issues in a timely and professional manner.
- Providing accurate and efficient check-in and check-out services.
- Assisting with room assignments and ensuring guest rooms are prepared to the highest standards.
- Collaborating with other departments to ensure seamless guest experiences.
- Maintaining a high level of knowledge about hotel services and amenities.
To be successful in this role, you will need:
- A relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years' work experience in hotel operations.
- Excellent customer service, communication, and interpersonal skills.
Asterix Communications is a dynamic and innovative company that values its employees and strives to provide exceptional service to its customers. We are committed to creating a positive and inclusive work environment that supports the growth and development of our team members.
