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Application Support Expert

1 week ago

Dubai, Dubai, United Arab Emirates Electra Solutions Full time

We are looking for a highly skilled IT professional to join our team as an application support expert. The successful candidate will be responsible for managing and supporting various business applications across the organization, ensuring their smooth operation and optimal functionality.

Key Responsibilities:
  • Manage and troubleshoot enterprise applications, including ERP systems (preferably Microsoft Business Central).
  • Coordinate with suppliers to ensure timely resolution of issues.
  • Stay updated on market trends and emerging technologies to recommend suitable tools.

The ideal candidate will have experience in supporting and managing business applications, familiarity with raising and managing support tickets with suppliers, and a strong understanding of business workflows and process improvement.

Education and Qualifications:

  • Bachelor's degree in information technology, Computer Science, Business Administration, or a related field.
  • Knowledge of Microsoft Business Central ERP or Dynamics NAV is highly advantageous.