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Cloud Leadership Expert

1 week ago

Dubai, Dubai, United Arab Emirates Amazon Full time

As Amazon continues to expand its cloud services, we need skilled leaders to help our largest customers navigate the challenges of cloud computing. In this role, you will work closely with top-tier customers to support their software development life-cycle for cloud services and operations management of active services.

You will have the opportunity to shape and execute a strategy to build mind-share and broad use of Amazon Web Services with one of our largest customers. To succeed in this position, you must possess strong management and customer-facing skills that enable you to represent AWS well within a customer's environment.

Key responsibilities include leading a team of Technical Account Managers who are the primary operational point of contact for your customer, helping to plan, review, and oversee ongoing operations of business critical applications. You will also leverage your broad experience to work closely with sales leadership to plan and ensure successful launch and operations of AWS's largest application workloads.

In this role, you will:

  • Champion and advocate for Enterprise customers within Amazon Web Services
  • Develop the team responsible for solving technical issues and working directly with AWS engineers to ensure that customer issues are resolved as expediently as possible
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud