Health Service Coordinator

4 weeks ago


Sharjah, Sharjah, United Arab Emirates Chalhoub group sharjah Full time
Key Responsibilities:

As a Health Service Planner at Chalhoub Group Sharjah, you will be responsible for ensuring the smooth operation of our healthcare services. This includes welcoming patients, checking in new patients, and responding to phone calls in a timely and professional manner.

Key Tasks:
  • Patient Scheduling: Maintain accurate and up-to-date appointment calendars, schedules, and medical charts to ensure seamless patient care.
  • Communication: Effectively communicate with patients, families, medical staff, and caregivers to guarantee smooth operations and resolve any issues that may arise.
  • Procedure Planning: Plan and coordinate patient procedures and activities to ensure timely and efficient delivery of healthcare services.
  • Supply Management: Order medical equipment, supplies, and infrastructure for the hospital to ensure that we have the necessary resources to provide high-quality care.
  • Patient Support: Assist patients with important hospital forms and inform them about the procedures and protocols of the hospital.
  • Complaint Resolution: Resolve patient complaints in a timely and professional manner and collect feedback to help improve our services.
  • Medical Records: Maintain and update patient medical records accurately and efficiently.
  • Team Collaboration: Work closely with medical and non-medical employees to ensure that we are providing the best possible care to our patients.
  • Training and Development: Train new employees on hospital processes and procedures to ensure that they are equipped to provide high-quality care.


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