Guest Services Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Guest Services Executive to join our team at NMC Hospital. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient patient registration process.
Key Responsibilities- Register all outpatients upon arrival, adhering to hospital policies and procedures.
- Maintain patient confidentiality and identify valid documents, such as EID or Passport.
- Check eligibility for insurance approval and schedule, reschedule, cancel, and confirm outpatient and medical services as required.
- Initiate accurate processes to complete patient registration, including collecting payment and coordinating with nursing and other departments.
- Direct patients to appropriate clinics or areas and submit documents related to cash collection and refunds to the Chief Cashier.
- Reconcile daily cash and credit card collections and report any discrepancies to the Chief Cashier.
- Coordinate with the Clinic and service-providing units for rectification of documents and reports requested by the Back Office Claims Submission Team.
- Assist in training new employees as directed by the supervisor.
- Knowledge of insurance protocols and basic medical terminology.
- Ability to work in a fast-paced environment and maintain accuracy and attention to detail.
- Excellent communication and interpersonal skills.
NMC Hospital offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Guest Services Coordinator
3 weeks ago
Sharjah, Sharjah, United Arab Emirates NMC Hospital Full timeJob Title: Guest Services ExecutiveWe are seeking a highly organized and detail-oriented Guest Services Executive to join our team at NMC Hospital. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient patient registration process.Key Responsibilities:Patient Registration: Register all outpatients upon arrival,...
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Guest Services Coordinator
1 month ago
Sharjah, Sharjah, United Arab Emirates NMC Hospital Full timeJob Title: Guest Services ExecutiveWe are seeking a highly skilled and organized Guest Services Executive to join our team at NMC Hospital. As a key member of our front office team, you will be responsible for ensuring a seamless and efficient experience for our patients and visitors.Key Responsibilities:Patient Registration: Register all outpatients upon...
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