Support Specialist for Global Payment Solutions
6 days ago
Emerchantpay is a leading global payment service provider and acquirer for online, mobile, in-store, and over-the-phone payments. Our global payments solution offers a diverse range of features, including global acquiring, local payment methods, advanced fraud management, and performance optimization.
Job Description
We are looking for a customer support executive to join our team. The successful candidate will be responsible for providing exceptional customer service to clients across the globe. This includes responding to customer inquiries, resolving issues, and collaborating with team leaders and department heads to ensure seamless customer experiences.
Key Responsibilities
- Handling customer inquiries and resolving their issues efficiently.
- Collaborating with team leaders and department heads to resolve complex issues.
- Maintaining accurate records of customer interactions according to standard operating procedures.
- Suggesting process improvements to enhance customer satisfaction and experience.
Requirements
- Excellent spoken and written Portuguese & English.
- Problem-solving capabilities and quick thinking.
- Flexibility to work varied shifts as required.
- Customer orientation and ability to adapt to changing situations.
- Ability to multitask, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
-
Global Payment Support Expert
4 days ago
Dubai, Dubai, United Arab Emirates Oak HCFT Full timeThe future of fintech starts with us at Rapyd. We're a unified payments, payouts and fintech platform with a mission to liberate global commerce. Our offices span the globe, offering endless opportunities.We're committed to delivering innovative solutions through straight talk, quick decisions and strong execution. At Rapyd, hard work pays off and careers...
-
Global Solutions Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Hitachi Energy Dubai Full timeAbout UsHitachi Energy Dubai is a leading provider of network control solutions. We are committed to delivering innovative and efficient solutions to our customers.Job DescriptionWe are seeking a Sales Support Specialist Global to join our team. The successful candidate will be responsible for qualifying new opportunities, designing technical solution...
-
Islamic Banking Solutions Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Expleo Solutions Limited Full timeWe are seeking an Islamic Banking Solutions Specialist to join our team at Expleo Solutions Limited.The specialist will be responsible for supporting the upgrade and migration of Islamic banking products to the Finacle platform.The ideal candidate will have hands-on experience with Finacle and strong knowledge of payment card processing, settlements, and...
-
Tendering Solutions Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Schneider Electric - Global Full timeSchneider Electric - Global is looking for a Tendering Solutions Specialist to drive the success of solution projects portfolio through effective tendering strategies.The role involves reviewing customer requirements, identifying suitable Schneider technical solutions, analyzing RFQs, preparing tender documentation, and submitting proposals to meet customer...
-
Fintech Solutions Specialist
4 days ago
Dubai, Dubai, United Arab Emirates Oak HCFT Full timeRapyd is a unified payments, payouts and fintech platform that's assembling the world's best team to liberate global commerce. With offices around the globe, opportunities are limitless.We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off.As a Fintech Solutions...
-
Eyecare Solutions Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Titan Global Retail LLC Full timeTitan Global Retail LLC is seeking an Eyecare Solutions Specialist to join our team.About the RoleThe Eyecare Solutions Specialist will conduct consultations with clients to identify their eyecare needs and provide personalized recommendations.They will build strong relationships with clients, ensuring loyalty and repeat business through exceptional...
-
Global Customer Support Specialist
4 days ago
Dubai, Dubai, United Arab Emirates Wilh. Wilhelmsen Holding ASA Full timeGlobal Customer Support Specialist RoleThe Global Customer Support Specialist will be responsible for ensuring smooth cargo movement, customer satisfaction, and efficient coordination between various stakeholders.Customer Support:Act as the primary point of contact for customers, handling inquiries, complaints, and escalations.Build strong relationships with...
-
Digital Payments Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Involved Solutions Full timeInvolved Solutions is seeking a Digital Payments Manager to lead the optimization of payment processes, drive cost reduction and enhance efficiency in a key role.About the RoleWe are looking for a payments expert with 8+ years of experience in finance operations or digital payment optimization. A strong background in payment processing, merchant acquiring,...
-
Payment Solutions Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Checkout Full timeAbout the RoleWe're seeking an experienced Business Development Representative to join our team at Checkout. As a key member of our sales team, you'll be responsible for generating new business opportunities and building relationships with key decision makers.Your key responsibilities will include:Identifying and pursuing new sales opportunitiesPitching our...
-
Dubai, Dubai, United Arab Emirates Global Career Heights Full timeAbout the Role:The Senior Mechanical Systems Specialist role is an exciting opportunity to join our team at Global Career Heights. As a key member of our team, you will be responsible for designing and developing mechanical systems for high-rise residential and commercial towers. You will collaborate with our team of experts to deliver exceptional solutions...
-
Global Retail Support Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Careers International Full timeCareers International is looking for a talented Global Retail Support Specialist to provide expert support to our retail partners. As a Global Retail Support Specialist, you will be responsible for managing all aspects of retail support, including claims processing, customer inquiries, and repair coordination.Your key responsibilities will include:Developing...
-
Payment Solutions Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Visa Inc. Full timeRole OverviewThe Commercial & Money Movement Manager will play a crucial role in driving the growth and success of Visa's Commercial & Money Movement practice area.This individual will be responsible for:Developing and executing strategies to drive revenue growth and expand Visa's consulting offerings.Leveraging expertise in payments and commercial banking...
-
Digital Payment Solutions Architect
5 days ago
Dubai, Dubai, United Arab Emirates Mastercard Full timeWe're constantly pushing the boundaries of what's possible in digital payments. As an Alternate Payment Method Expert in our Payment Gateway Services (PGS) team, you'll be instrumental in driving the development of new payment solutions that meet the evolving needs of our customers.About the RoleYou'll work closely with our Global and Regional Product...
-
Data Scientist for Global Software Solutions
9 hours ago
Dubai, Dubai, United Arab Emirates Global Software Solutions Group Full timeJob OverviewWe are seeking a talented Business Intelligence Engineer to join our team at Global Software Solutions Group in the UAE. This is an exciting opportunity for a skilled professional to work on cutting-edge projects and contribute to the growth of our organization.
-
Global Payment Partnerships Director
7 days ago
Dubai, Dubai, United Arab Emirates Oak HCFT Full timeAbout Oak HC/FTWe're a forward-thinking company that believes in driving innovation in the global payments industry. Our goal is to liberate global commerce by unifying payments, payouts and fintech on one worldwide platform.We're assembling a world-class team to help us achieve this vision. If you're a visionary leader with a passion for driving innovation,...
-
Enterprise Payment Solutions Specialist
6 days ago
Dubai, Dubai, United Arab Emirates People Partners Full timeAbout UsWe are People Partners, a recruitment agency specializing in placing top talent in the payments industry.Our client is a leading payment orchestration platform seeking an experienced sales professional to drive revenue growth in the UAE market.Job Description:The Head of Sales will be responsible for developing and executing sales strategies to...
-
Solution Deployment Specialist
4 days ago
Dubai, Dubai, United Arab Emirates Motorola Solutions Full time**Job Overview**We are looking for a skilled Solution Deployment Specialist to join our team. As a Solution Deployment Specialist, you will be responsible for deploying complex technical solutions for our customers, ensuring that they are properly installed and configured.The ideal candidate will have a strong background in IT and experience working with...
-
Customer Payment Coordinator
6 days ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeAbout the RoleWe are seeking a highly organized Customer Payment Coordinator to join our team at PrecisionHire Solutions. As a Customer Payment Coordinator, you will play a critical role in managing customer payments, ensuring accurate and timely collection of payments.ResponsibilitiesPayment Processing: Accurately process customer payments, ensuring timely...
-
Travel Payments Solutions Manager
5 days ago
Dubai, Dubai, United Arab Emirates Almosafer Full timePayment Solutions Product DevelopmentWe are looking for a product manager to lead the development of payment solutions that meet customer needs. The ideal candidate has a strong analytical background, excellent communication skills, and experience in working with cross-functional teams.Design and develop payment features (e.g., payment gateways, fraud...
-
Payment Solution Architect
6 days ago
Dubai, Dubai, United Arab Emirates Teachmecode Full timeJob Description:We are seeking a skilled Payment Solution Architect to design and develop payment solutions that seamlessly integrate into the broader payment orchestration framework. The successful candidate will have a strong understanding of EMV, NFC, and POS technologies.Key responsibilities include building and evaluating EMV payment solutions,...