Human Resources Manager

4 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates SEHA - Abu Dhabi Health Services Co. Full time

SEHA, a subsidiary of PureHealth group, is a key player in Abu Dhabi's wider healthcare sector reform. The organization is responsible for public healthcare facilities and strives to deliver services comparable to the finest healthcare systems worldwide.

The company is driving forward a transformation strategy to ensure it is fit for the future and ready to provide the best possible care for its patients. Building a sustainable healthcare network requires adopting new organizational models to provide SEHA with patient-centric services, systems, and programs while aligning with international quality standards and enhanced efficiencies.

Job Description

The Human Resources Manager will play a pivotal role in driving a culture of high performance promoting equity, diversity, and customer service by ensuring alignment between employee and business goals. This involves facilitating two-way information flow and effective implementation of organization policies for proactive human resources management.

The incumbent will be responsible for providing strategic inputs and direction, including:

  1. Designing, developing, and implementing programs in consultation with relevant stakeholder groups.
  2. Ensuring consistent application of P&O policies and timely response to employee concerns.
  3. Providing day-to-day guidance regarding the application and interpretation of P&O practices, policies, and procedures.
  4. Providing responsive and high-quality support, training, and advice to parts of the business for appropriate management of employee issues, including change management, grievances, poor performance, and disciplinary action.
  5. Ensuring that requisite investigation is undertaken on complaints related to the work environment, employee performance, policy violations, and issues between employees and managers.

The position also involves managing changes that impact employees, providing advice and guidance on employee aspects of pay and reward projects, changes to pay-related terms and conditions of employment, pay reviews, and their implementation. Additionally, the incumbent will manage the people aspects of any restructuring within the organization, including redeployment and redundancy, and ensure that these are completed within timescales and budgets.

Key Responsibilities:

  1. Establishing a strategic plan for the section, which is both long term and entails medium/short-term action in line with SEHA People and Organization policies.
  2. Making the annual budget for the section and ensuring that the budget is being adhered to during the year.
  3. Ensuring that rewards practices for the vertical are in alignment with market practices and are in a position to attract and retain employees.
  4. Developing systems and internal processes as required and communicating changes to employees on a regular basis.
  5. Coordinating and participating in reviewing the P&O policy and procedures on a regular basis.
  6. Following P&O policy and procedures and ensuring that they remain applicable and competitive with similar institutions under the General Authority for Health Services.
  7. Hearing and collating any proposal for amendment of existing policies that are received from employees.

Leading Negotiations:

  1. Leading negotiations and consultation with formal staff associations on behalf of the vertical with a view to achieving positive mutually beneficial outcomes.
  2. Developing and implementing negotiating mechanisms that support the annual review of pay and benefits together with any structural changes.
  3. Managing effectively litigation and employment tribunal cases for the facility and acting as the 'intelligent client' for retained lawyers, protecting the reputation and finances of the organization.

Requirements:

A Bachelor's degree or equivalent in Human Resources/Business Administration or a relevant field OR Diploma in a relevant field with 3 years of additional experience is required. A Master's degree or equivalent in Human Resources/Business Administration or a relevant field is desirable.

Specialist Certifications such as Chartered Institute of Personnel Development (CIPD), Senior Professional in Human Resources (SPHR), Certified Professional in Learning and Performance (CPLP) etc. are highly valued.

Experience Required:

12-15 years of relevant progressive experience in a similar role with 3 years of leadership experience is required. Experience in a large healthcare facility is essential.

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