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Hotel Relations Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates Holiday Inn Full time

As a Guest Relations Officer at Holiday Inn, you will be responsible for ensuring that our guests have an exceptional stay. This includes greeting guests, assisting with show rounds, and addressing customer complaints.

You will also be responsible for providing information about facilities and services, reviewing arrival lists, and referring problems to your supervisor when necessary.

To succeed in this role, you will need excellent communication skills and a strong understanding of hotel operations. Ideally, you will have 1-2 years of similar or relative experience in customer service, preferably in the hospitality industry.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development.