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Hospitality Manager
2 months ago
- Restaurant Operations: Oversee the daily opening and closing procedures of the restaurant, ensuring seamless service delivery.
- Team Management: Recruit, induct, and mentor new staff members to enhance team performance and productivity.
- Scheduling and Table Management: Effectively schedule shifts and allocate tables to wait staff to optimize customer satisfaction and restaurant efficiency.
- Customer Service: Resolve customer queries and grievances in a professional and courteous manner, maintaining a positive reputation for Occidental Sharjah Grand.
- Payroll and Financial Management: Accurately conduct payroll activities and maintain financial records, ensuring timely and accurate payment to staff.
- Health and Safety: Ensure the restaurant adheres to all relevant health and safety regulations, maintaining a safe working environment for staff and customers.
- Inventory Management: Purchase new ingredients, kitchen utensils, and equipment as needed, sourcing better deals to optimize resource utilization.
- Resource Optimization: Continuously source better deals on resources and equipment, replacing or replenishing as necessary to maintain optimal restaurant performance.
- Financial Reporting: Record all income and expenses, ensuring accurate cash register balances and maintaining a transparent financial record for Occidental Sharjah Grand.