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Home Nursing Services Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Enaya Home Nursing Full time

Enaya Home Nursing is seeking an experienced Home Nursing Services Coordinator to oversee the day-to-day operations of our home nursing services. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and a passion for delivering exceptional care to clients in the comfort of their homes.

Key Responsibilities:

  • Service Coordination: Oversee the coordination of home nursing services, ensuring that clients receive the highest level of care and attention.
  • Staff Supervision: Supervise a team of nursing staff, providing guidance, support, and training as needed to enhance job satisfaction and productivity.
  • Policy Implementation: Implement policies and procedures to optimize workflow and enhance the delivery of care.
  • Cross-Departmental Communication: Communicate effectively with other departments, including HR, finance, and scheduling, to ensure seamless operations and drive business growth.
  • Performance Measurement: Measure and analyze key performance indicators to identify areas for improvement and implement strategies to enhance service delivery, improve patient outcomes, and increase client satisfaction.
  • Client Engagement: Engage with healthcare professionals, clients, and their families to develop and implement personalized care plans, addressing their unique needs and preferences.
  • Quality Control: Conduct regular audits and quality assurance checks to maintain high standards of care, identifying areas for improvement and implementing corrective actions.
  • Industry Awareness: Stay current with industry trends, regulations, and best practices to ensure compliance and innovation in service delivery.
  • Issue Resolution: Handle any escalated issues or complaints in a timely and professional manner, working towards resolution and client satisfaction.

Requirements:

  • Bachelor's degree in healthcare administration, business management, or a related field (Master's degree preferred)
  • Minimum of 5 years of experience in healthcare management, preferably in home nursing or a similar setting
  • Fluent in Arabic and English (both written and spoken)
  • Strong leadership abilities with excellent interpersonal and communication skills
  • Proven track record of effectively managing teams and driving performance improvement
  • Knowledge of healthcare regulations, policies, and procedures
  • Ability to multitask, prioritize, and problem-solve in a fast-paced environment
  • Proficient in Microsoft Office Suite and other relevant software applications