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Technical Account Manager

1 week ago

Dubai, Dubai, United Arab Emirates Sicuro Group Full time

At Sicuro Group, we are seeking an Enterprise Cloud Advocate to help customers gain the best value and service from AWS. As a Technical Account Manager, you will be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.

Job Description

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business / operational needs and technical challenges.

Responsibilities

  • Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management.
  • Consult with a range of partners from developers through to C-suite executives.