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Administrative Support for Sales Team

7 days ago

Dubai, Dubai, United Arab Emirates Umdasch Group Full time

Sales Secretary Role Summary

As a key member of our Sales team, you will play a vital role in ensuring the success of our company by providing administrative support and ensuring seamless digitalization of the order-to-cash process.

Key Responsibilities

  • Create and update project statuses in the CRM system.
  • Support automation initiatives for offer and order confirmation form preparation.
  • Ensure seamless digitalization of the order-to-cash process.
  • Acknowledge orders after LPO/Order Confirmation/LOI has been received.
  • Ensure all documentation complies with audit requirements.
  • Identify and implement process improvements to enhance sales operations efficiency.
  • Collaborate cross-functionally with other departments to streamline processes.
  • Draft reference and coordinate letters.
  • Research relevant information and leads from databases, forwarding them to the appropriate sales personnel for action.
  • Monitor market tenders and provide insights for strategic decision-making.
  • Ensure data accuracy and quality in project evaluation.
  • Prepare queries and analyses using Power BI for internal sales meetings.
  • Assist with sales and marketing events.

Requirements

  • Qualification in sales administration, business, or a related field.
  • Proficiency in CRM systems and experience in automation tools.
  • Strong understanding of digitalized order processing and workflow automation.
  • Advanced proficiency in all MS Office applications, especially Excel and Power BI.
  • Excellent level of spoken and written English.
  • Outstanding communication skills with a professional, supportive, and proactive attitude.
  • Ability to work independently and take initiative.
  • Reliable, confident team player.
  • Quick learner with the ability to think outside the box and find solutions.
  • Passion for process optimization and continuous improvement.