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Technical Support Associate

2 weeks ago

Dubai, Dubai, United Arab Emirates Course Full time

Course is seeking a skilled and experienced Technical Support Associate to join our team. As a Desktop Support Engineer, you will be responsible for providing technical assistance to end users for all desktop/laptop issues related to hardware and software.

Main Responsibilities:
  • Provide technical support to end users via phone, email, and in-person.
  • Work closely with the IT Helpdesk to resolve user hardware/software issues.
  • Document and track technical issues and resolutions.

You will have the opportunity to work in a dynamic and fast-paced environment with a team of professionals who share your passion for technology.

Qualifications:
  • Bachelor's Degree in IT with 3+ years UAE Experience
  • Knowledge of IT Systems/Architecture
  • UAE Driving License (Mandatory)