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Spa Attendant

2 months ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time

Job Summary:

We are seeking a highly skilled and experienced Spa Attendant to join our team at Rotana Hotels & Resorts. As a key member of our spa team, you will be responsible for ensuring the smooth and efficient operation of our spa facilities.

Key Responsibilities:

  • Coordinate with the spa team: Work closely with our spa team to ensure seamless daily operations, maintaining high standards of service and quality.
  • Manage spa back-of-house duties: Oversee the laundry of linens, manage inventory, and maintain a clean and organized workspace.
  • Prepare spa areas: Ensure all spa areas are prepared for guests, including setting up refreshments and amenities.
  • Deliver exceptional customer service: Welcome and offer refreshments to all spa guests, providing a warm and inviting experience.
  • Ensure compliance with SOPs: Adhere to standard operating procedures and regulations, maintaining a safe and healthy environment for guests and staff.
  • Handle customer queries: Respond to customer inquiries and provide usage reports on linens and consumables.
  • Assist with stock control: Collaborate with the spa team to manage inventory and maintain optimal stock levels.

Requirements:

  • Education and Qualifications: A diploma in hospitality or a vocational training in the hotel industry is preferred.
  • Language Skills: Good command of English is essential, with excellent interpersonal and communication skills.