Operations Manager Leader
6 days ago
At Amazon, we are seeking a highly skilled and experienced Operational Leadership professional to lead and develop teams within our fast-paced AMZL (Amazon Logistics) and FC (Fulfillment Center) environments.
This role will encompass responsibilities across both areas, requiring a versatile leader who can thrive in a dynamic, ever-changing operational landscape. You will play a crucial role in ensuring efficient workflows, exceeding customer expectations, and driving continuous improvement.
Key Job Responsibilities:- Daily Operational Oversight: Oversee daily operations within both AMZL and FC environments, including managing teams of Operations Supervisors, Operations Assistants, Delivery Service Providers, and associates.
- Team Management: Lead, train, and develop high-performing teams. Foster a positive and motivating work environment, driving engagement and performance while ensuring associate safety and adherence to Amazon's Health and Safety standards.
- Performance Metrics Analysis: Continuously monitor key performance indicators (KPIs) and drive improvements across both AMZL and FC processes.
- Process Optimization: Identify opportunities to streamline and improve processes. Find practical and simple solutions to complex problems without compromising quality or functionality.
- Communication and Collaboration: Communicate daily metrics and report exceptions. Effectively communicate with business and technical audiences, influencing decisions and driving alignment.
- Problem-Solving and Decision Making: Demonstrate strong problem-solving and analytical capabilities. Act decisively in a fast-paced environment, exercising sound judgment and making informed decisions.
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