Current jobs related to Service Excellence Manager - Dubai, Dubai - Qataryello
-
Service Excellence Manager
2 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeJob OverviewThis is an exciting opportunity for a seasoned customer service professional to join our organization and drive service excellence across our client servicing operations. As a key member of our leadership team, you will be responsible for developing and implementing customer service strategies, managing client relationships, and leading...
-
Service Excellence Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeClient of Talentmate is seeking a skilled professional to oversee the support team and drive service excellence. As a Service Excellence Manager, you will be responsible for developing and implementing customer service policies, monitoring customer interactions, and resolving complex issues.About the Role:Lead the Support Team: Supervise and lead the support...
-
Service Excellence Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Legend Holding Group Full timeAbout the RoleThe Operations Supervisor is responsible for overseeing the daily operations of the limousine service, ensuring that all aspects of the business run smoothly and efficiently. This includes managing a team of chauffeurs and operational staff, coordinating vehicle schedules, and implementing quality control measures to enhance the overall service...
-
Service Excellence Manager
3 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeThe Service Excellence Manager position offers an exciting opportunity to join a dynamic team of professionals who are dedicated to delivering exceptional guest experiences. As a key member of the management team, you will be responsible for driving excellence in service and leadership across all aspects of the organization.About the Role:You will have the...
-
Service Excellence Manager
17 hours ago
Dubai, Dubai, United Arab Emirates beBee Careers Full time**Leadership Opportunity**We are seeking an experienced Service Excellence Manager to join our team. As a key member of our leadership group, you will be responsible for driving sales growth, improving customer satisfaction, and developing high-performing teams.**Key Responsibilities**Develop and implement strategies to improve service quality and...
-
Service Excellence Manager
2 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our Front Office team as a Service Excellence Manager. This role will involve providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests' special requirements.The key responsibilities of this position...
-
Service Excellence Manager
2 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeAbout the Role:We are looking for an experienced professional to join our team as a Customer Service Manager. In this role, you will be responsible for managing customer inquiries, leading commercial and technical support, and driving continuous improvement.Key Accountabilities:Manage customer inquiries across multiple communication channelsLead commercial...
-
Service Excellence Manager
3 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeAs a Service Excellence Manager, you will be responsible for ensuring that our customer service team delivers exceptional service and maintains high-quality standards.You will develop and implement strategies to enhance customer satisfaction, maintain brand reputation, and foster a customer-centric culture within the organization. Your role is crucial in...
-
Service Excellence Manager
3 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeWe're looking for an experienced Service Excellence Manager to join our team.Your main responsibilities will be to oversee the daily Front Office operations and ensure that our Guest Experience Specialists provide exceptional service to our guests.You'll be responsible for handling guest interactions, supervising daily operations, and ensuring that our hotel...
-
Service Excellence Manager
1 week ago
Dubai, Dubai, United Arab Emirates Pausdxb Full timeJob Title: Service Excellence ManagerPausdxb is seeking a highly skilled Service Excellence Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our F&B outlets.Your Key ResponsibilitiesTeam Leadership:Recruit, train, and mentor F&B staff to maintain high performance and...
Service Excellence Manager
2 weeks ago
At Qataryello, we're committed to creating a positive impact on our community through strategic initiatives.
About the Role:- As our ideal candidate, you'll establish and maintain quality management frameworks (e.g., EFQM, ISO) to drive service excellence.
- You'll develop and track key performance indicators (KPIs) to measure service performance and identify areas for improvement.
- Our team relies on your expertise in leading continuous improvement initiatives using Lean, Six Sigma methodologies.
- Customer experience (CX) analysis and feedback will inform your approach to service enhancements and improvements.
- You'll engage with stakeholders to align quality objectives with business goals and ensure compliance with regulatory and industry standards.
- Strong technical knowledge of IT/tech quality management frameworks such as EFQM and ISO standards.
- Proven experience in service performance measurement and data-driven decision-making.
- Ability to lead continuous improvement initiatives (Lean, Six Sigma preferred).
- Excellent stakeholder management and communication skills.
- Certifications such as EFQM Assessor, ISO Lead Auditor, or Lean Six Sigma are an asset.
- Able to work collaboratively as part of a high-performing team.
