Food and Beverage Team Lead

3 weeks ago


Dubai, Dubai, United Arab Emirates Asterix Communications Full time
Job Responsibilities

Brand Standards and Compliance: Ensure that our company's brand standards are consistently implemented across all aspects of the Food and Beverage department. This includes adhering to our company's Top 20 priorities and ensuring that all Touches of Hyatt standards are met.

Consumer Feedback and Improvement: Respond to consumer feedback and audit results, and implement relevant changes to improve our services and products.

Team Collaboration and Communication: Foster a supportive and collaborative team environment within the Food and Beverage department, and ensure seamless communication with other departments to achieve our company's goals.

Inventory Management and Control: Assist in conducting regular inventory checks to ensure that all operating equipment and supplies are properly managed and maintained.

Menu Knowledge and Upselling: Develop a thorough understanding of our menu offerings and be able to recommend food and beverage combinations and upsell alternatives to enhance customer experience.

Cleanliness and Maintenance: Ensure that our restaurant is kept clean and organized, both in the front and back of the house, to maintain a high level of customer satisfaction.

Daily Operations Coordination: Liaise with the Kitchen and Beverage Department to coordinate daily operations and quality control measures to ensure seamless service delivery.

Cashier Duties and Micro Cashiering: Perform cashier duties and ensure that micro cashiering procedures are followed to maintain accurate financial records.

Event Preparation and Execution: Conduct necessary checks to ensure successful execution of events and functions, and be prepared to adapt to changing circumstances.

Supervision and Leadership: Provide hands-on supervision and leadership to the Food and Beverage team, and be present during busy periods to ensure excellent customer service.

Housekeeping Coordination: Liaise with the Housekeeping Department to ensure that cleaning schedules are strictly adhered to, and that our restaurant is maintained to the highest standards.



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