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Sales Specialist for Service Solutions

3 months ago


Abu Dhabi, Abu Dhabi, United Arab Emirates ABB Dubai Full time
Role Overview

As a Sales Specialist for Service Solutions, you will play a crucial role in understanding and addressing customer requirements while promoting our Digital Portfolio offerings that enhance customer assets.

Key Responsibilities
  • Customer Needs Assessment: Identify and analyze customer needs to position our Digital Portfolio solutions effectively.
  • Channel Strategy Implementation: Comprehend the channel strategy, establish pricing structures, and prepare comprehensive sales plans. Regularly review these plans and propose recovery strategies as necessary.
  • Database Management: Consistently update the installed base in the Service Information System (ServIS) to reflect site changes.
  • Opportunity Generation: Create leads and opportunities to achieve designated sales targets.
  • Installed Base Analysis: Utilize the Installed Base database to comprehend existing installations and identify sales opportunities for Service products and solutions, promoting upgrades and value-added solutions.
  • Profit Focus: Concentrate on the entire Service portfolio to ensure profitability for assigned Business/Product Groups.
  • Sales Strategy Ownership: Own and implement electrification service sales strategies to guarantee sustainable growth in orders and profitability.
  • Account Segmentation: Employ an account and segment-focused approach to position advanced services, replacements, retrofits, upgrades, installation and commissioning, service workshop offerings, spare parts, SLAs, energy efficiency, digital solutions, and customer training.
  • Compliance Assurance: Ensure all activities adhere to legal and ethical compliance requirements, aligning with company policies and prioritizing employee safety.
  • Market Development: Generate Service sales leads and explore new market opportunities by leveraging market trend insights and identifying potential new service portfolios.