Retail Sales Associate

3 weeks ago


Dubai, Dubai, United Arab Emirates adidas Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Representative to join our team at adidas. As a Sales Representative, you will play a key role in driving sales growth and delivering exceptional customer experiences.

Key Responsibilities

  1. Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty to the adidas brand, effectively serving and selling to customers, and diligently executing store operations.
  2. Be aware of store sales and key performance indicator (KPI) targets, as well as individual performance targets, and take ownership over them, using all available store resources to meet or exceed them.
  3. Execute the adidas customer service standards to meet or exceed customers' expectations.
  4. Be a brand ambassador, consistently exhibiting the adidas attitude and values.
  5. Use seasonal brand and product knowledge effectively during sales interactions.
  6. Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the adidas brand.
  7. Adhere to all established policies and procedures.
  8. Execute and maintain established visual merchandising and in-store communication standards.
  9. Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor.
  10. Complete cash register transactions quickly and accurately.
  11. Minimize loss in both, the stockroom and the sales floor.
  12. Perform all store operations in a safe, effective, and efficient manner.
  13. Collaborate productively and respectfully with team members.
  14. Complete all applicable training programs and effectively apply the learning on the job.
  15. Seek coaching and learning opportunities to continually improve your performance.

Key Relationships

  1. Customers
  2. Peers and Supervisor

Knowledge, Capabilities, and Experience

  1. Retail professional competencies

Minimum Qualifications

  1. Preferably between 1-2 months working in a sports/fashion customer and commercial-focused retail environment.
  2. Basic numeracy, literacy, and verbal communication skills.
  3. Arabic speaking is a must.


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