Retail Sales Associate

3 days ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

About the Role:

An exciting opportunity has arisen for a Retail Sales Associate to join the Jumeirah team. The main duties and responsibilities of this role:

  • Customer Service: Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Visual Merchandising: Maintain the visual presentation of the retail store, adhering to all merchandising plans, cleanliness standards, stock control, and display of products.
  • Inventory Management: Assist with retail deliveries, shipping, and receiving of inventory, ensuring accurate stock levels and efficient stockroom management.
  • Troubleshooting: Troubleshoot and provide solutions for customer complaints, escalating to team leaders and management when necessary.
  • Performance Monitoring:
  • Monitor individual and group performance of item sales and evaluate needed changes through guest demand and sales reports.
  • Team Collaboration: Assist associates to provide increased service to customers in response to specific needs and requests.
  • Support in Peak Times: Provide hands-on support to colleagues during peak times.
  • Inventory Control: Follow all inventory and cash control procedures, ensuring stock rooms are secure, neat, tidy, and organized at all times.
  • Inventory Management: Conduct weekly inventory to ensure retail par stock and be responsible for the retail monthly inventory.
  • Revenue Growth: Be responsible for reaching the monthly retail budget.

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • Minimum of two years of experience in retail/cash handling.
  • Proficient in English - additional language would be an advantage.
  • Ability to operate POS register accurately and efficiently.
  • Ability to operate printer, calculator, and other office machines.
  • Strong Organizational skills and ability to prioritize in a fast-paced environment with minimal supervision.


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