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Senior IT Network Support Professional

2 months ago

Dubai, Dubai, United Arab Emirates Eram Talent Full time
About the Role

Eram Talent, a leading talent acquisition consultancy, is seeking a highly skilled and experienced Senior IT Network Support Professional to join their team. In this role, you will be responsible for providing technical expertise in network support and leading a team of professionals in delivering exceptional IT network solutions.

Key Responsibilities
  • Act as a single point of contact for all network-related issues with the Technical Lead.
  • Oversee the implementation, monitoring, and maintenance of network infrastructure, ensuring optimal performance and security.
  • Work closely with clients to understand their network requirements and design customized solutions.
  • Optimize network systems and use of technology tools internally by providing direction, guidance, and training to staff.
  • Build and provide Cisco and HP Switches, Firewall, and Routers support and administration.
  • Responsible for day-to-day system administration, including management of internal network, VPN, Active Directory, and system backups.
  • Research and recommend network hardware and software solutions to the IT Leadership Team.
  • Provide hardware, software, and desktop support to network infrastructure upgrades or implementations.
  • Troubleshoot, determine, and implement corrective measures for all local and wide area network issues.
  • Built or upgrade network workstations and servers.
  • Configure and maintain Cisco Catalyst 9600s, 9500s, and latter platforms.
  • Troubleshoot connectivity issues involving VLANs, OSPF, QoS, etc.
  • Support, monitor, and manage IP networks.
  • Performance monitoring of various applications and web servers to maintain quality of service and network stability.
  • Maintain core switches, creating VLANs, and configuring VTP.
  • Design IP Addressing schemes, VLAN tables, and Switch port assignments, Trunking, and Ether-channel implementation.
  • Hands-on experience with VLSM, STP, VTP, VLAN Trunking.
  • Install and configure supplemental operating systems services (IIS, Proxy, DHCP, and WINS).
  • Maintain and update documentation of all network systems and configurations.
  • Research, execute, and document software license compliance.
  • Responsible for performing administration on BGP & OSPF routing protocols.
  • Configure route redistribution between EIGRP and OSPF.
  • Involve in Network Designing, Routing, DNS, IP Subnetting, and TCP/IP protocol.
  • Perform Route Filtering and Route Manipulation by applying distribute-lists, route-maps, and offset lists.
  • Provide Layer-3 redundancy by implementing HSRP in the network.
  • Use protocol analyzer to interpret layer 2 and layer 3 messages to isolate and correct troubles.
  • Interface with equipment vendors to ensure inter-operability.
  • Turn up network circuits with carriers, including ISDN (PRI & BRI) & T1 circuits for voice, video, and data.
  • Prepare PowerBI reports and dashboards as needed and manage access.
Requirements
  • University degree in Network/Electrical Engineering or Information Technology or related field.
  • 8-10 years of experience in the IT Industry with a networking and infrastructure specialized role.
  • Cisco Certified (Required).
  • Project management certification - (Desirable).
  • ITIL Service Delivery management certification is preferred.
  • MCSE + Security.
  • Citrix Certified (Desirable).