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Hostess and Guest Experience Specialist
2 weeks ago
**About the Role:**
We're seeking a talented Restaurant Hostess to join our TIGER Group team. This role is ideal for individuals who thrive in fast-paced environments, possess excellent communication skills, and are dedicated to providing exceptional guest experiences.
Main Responsibilities:
- Welcome guests warmly upon arrival and manage the waiting list efficiently.
- Guide guests to designated waiting areas and assign tables based on preferences.
- Offer menus and answer preliminary questions to set the stage for a fantastic dining experience.
- Engage with guests throughout their meal to guarantee satisfaction with food and service.
- Address any guest concerns promptly and collaborate with the floor supervisor to resolve issues effectively.
What We Offer: As a Restaurant Hostess at TIGER Group, you'll have the opportunity to work in a vibrant, supportive environment that values teamwork, continuous learning, and professional growth.
Requirements:
- Strong communication and interpersonal skills
- Able to multitask and manage multiple priorities
- Positive attitude, friendly demeanor, and a genuine passion for delivering top-notch customer service
- Collaborative mindset and ability to work effectively as part of a team